Reforming the Motor Vehicle Dealers Act

As readers of Front Line and other UCDA messaging know, plans have been in the works for some time to open up the MVDA for the first reforms since the “new” Act was put into force in 2010.

The Ministry has reached the consultation phase of that planning, and we were informed just recently that a deadline of May 21st has been set for responses on a series of proposed reforms.

The UCDA is diligently working on our draft responses to the suggestions, and we plan to ask UCDA Members for their thoughts, probably by way of a survey, in the coming weeks. This will help us fine-tune our final submission to the Ministry.

Please stay tuned for that. Meanwhile, here is the note from the Ministry that oversees OMVIC operations:

The Ministry of Public and Business Service Delivery is seeking feedback on a consultation paper exploring proposed changes to the Motor Vehicle Dealers Act, 2002 and its regulations.

The ministry is consulting on proposals to:

  • Reduce burden for registrants;
  • Protect consumers;
  • Enhance registrant compliance and improve regulatory efficiency; and
  • Address other sector-specific issues.

You can find the consultation paper on Ontario’s regulatory registry: Modernizing the Motor Vehicle Dealers Act: Proposals to Reduce Burden, Improve Regulatory Efficiency, and Enhance Consumer Protection (ontariocanada.com).

The deadline to submit feedback to MVDA@ontario.ca is May 21, 2024 by 11:59 p.m. The ministry will consider all feedback received.

Digital Safety Program

Digital Safety Program

The UCDA attended a virtual session to hear MTO and Parsons explain the digital safety program today. Much more information can now be found at https://driveonportal.com/on-cca-web/en/#/enrolment

Including:

A Virtual Information Session

https://driveonportal.com/on-cca-web/en/assets/docs/DriveON_Information_Session.mp4

A Pre-Enrollment Guide

https://driveonportal.com/on-cca-web/en/assets/docs/DriveON_Ph2_3a_Pre-Enrolment_en.pdf

FAQs

https://driveonportal.com/on-cca-web/en/assets/docs/DriveON_FAQs.pdf

Information sessions are now available.

To enroll visit:

 

https://driveonportal.com/on-cca-web/en/#/enrolment

The following in-person sessions are still to come:

Windsor Tuesday, January 16, 2024 1 and 4 pm

Sarnia Wednesday, January 17, 2024 2 pm

London Thursday, January 18, 2024 10 am, 1 and 4 pm

Niagara Tuesday, January 23, 2024 1 and 4 pm

Hamilton Wednesday, January 24, 2024 10 am, 1 and 4 pm

Cambridge Thursday, January 25, 2024 10 am, 1 and 4 pm

Hanover Monday, January 29, 2024 1 and 4 pm

Gravenhurst Tuesday, January 30, 2024 2 pm

Aurora Thursday, February 1, 2024 10 am, 1 and 4 pm

Toronto Tuesday, February 6, 2024 10 am, 2 and 5 pm

Mississauga Thursday, February 8, 2024 10 am, 2 and 5 pm

Brampton Wednesday, February 14, 2024 10 am and 1:30 pm

Peterborough Thursday, February 15, 2024 10 am and 2 pm

Information Sessions For Transition To Digital Safeties

Information Sessions For Transition To Digital Safeties

As the MTO finalizes the transition to the new digital safety regime set to roll out in 2024, we are receiving some messaging we want to pass on from the MTO to all Motor Vehicle Inspection Stations.

Information sessions are now available.

To enroll visit:

https://driveonportal.com/on-cca-web/en/#/enrolment

There is only one virtual session left, on Monday January 15, 2024, so get in fast!

https://driveonportal.com/on-cca-web/en/assets/docs/DriveON_Information_Sessions_Schedule_en.pdf

The following in-person sessions are still to come:

Windsor Tuesday, January 16, 2024 1 and 4 pm

Sarnia Wednesday, January 17, 2024 2 pm

London Thursday, January 18, 2024 10 am, 1 and 4 pm

Niagara Tuesday, January 23, 2024 1 and 4 pm

Hamilton Wednesday, January 24, 2024 10 am, 1 and 4 pm

Cambridge Thursday, January 25, 2024 10 am, 1 and 4 pm

Hanover Monday, January 29, 2024 1 and 4 pm

Gravenhurst Tuesday, January 30, 2024 2 pm

Aurora Thursday, February 1, 2024 10 am, 1 and 4 pm

Toronto Tuesday, February 6, 2024 10 am, 2 and 5 pm

Mississauga Thursday, February 8, 2024 10 am, 2 and 5 pm

Brampton Wednesday, February 14, 2024 10 am and 1:30 pm

Peterborough Thursday, February 15, 2024 10 am and 2 pm

Digital Dealership Registration

Digital Dealership Registration (DDR) - WEBINAR EVENT!!!

The Ministry of Public and Business Service Delivery (MPBSD) and the Ministry of Transportation (MTO) have asked the UCDA to pass on this important message about an upcoming webinar opportunity to learn more about the DDR program:

You’re Invited!

Join us to learn more about Digital Dealership Registration!

The MPBSD, in collaboration with the MTO, will be hosting a webinar on the DDR program.

DDR is a web-based application that enables dealerships in Ontario to complete vehicle registrations online and limit the need for dealers to visit ServiceOntario centres. It is integrated with existing systems to facilitate a fast, easy, and secure way to register a customer who has purchased a new or used vehicle.

The event will be taking place on: Tuesday November 14th, 2023, and Thursday November 16th, 2023, from 1:30pm – 2:30pm and will include of a walkthrough of DDR, how to sign up and address commonly asked questions about the platform.

Please ensure that you meet the following criteria for DDR before completing the registration:

  • Dealership must be within Ontario
  • Dealership is registered with Ontario Motor Vehicle Industry Council

Sign up today to reserve your spot for the DDR webinar HERE

Canada Day

DEALER ALERT: ILLEGAL AUCTION IN BARRIE, ONTARIO

Dealers are at risk by participating in the illegal Coast 2 Coast vehicle auction in Barrie July 6‐9,

2023.

 

Coast 2 Coast Collector Car Auctions, legally referred to as Associated Auto Auction Ltd., has

been notified by the Ontario Motor Vehicle Industry Council (OMVIC) that this auction is

unlawful. Any participation in this auction puts you at risk!

 

THIS IS AN ILLEGAL AUCTION!

Coast 2 Coast Collector Car Auctions, legally referred to as Associated Auto Auction Ltd., has

been put on notice by the Ontario Motor Vehicle Industry Council (OMVIC) that this auction is

unlawful. OMVIC investigators are on site to inform participants about the risks associated with

taking part in this auction.

 

As the regulator of motor vehicle sales in Ontario, OMVIC’s mandate is to maintain a fair and

informed marketplace by protecting the rights of consumers, enhancing industry

professionalism, and ensuring fair, honest and open competition for registered motor vehicle

dealers. Auctions that sell motor vehicles directly to consumers are considered motor vehicle

dealers and must be registered with OMVIC. That’s the law.

 

COAST 2 COAST COLLECTOR CAR AUCTIONS IS NOT REGISTERED TO SELL OR TRADE MOTOR

VEHICLES IN ONTARIO!

Coast 2 Coast Collector Car Auctions is operating illegally and does not meet the requirements

in the Motor Vehicle Dealers Act (MVDA) to sell vehicles in Ontario. By participating in their

auction, you are putting your dealership at risk. Don’t let yourself become a victim of their

illegal activities.

 

CONTACT OMVIC.

If you have any information about the Coast2Coast auction that you would like to provide to

OMVIC to support our investigation and efforts to protect consumers, please contact our

Curbsider Hotline: 1‐888‐NO‐CURBS (662‐8727) or at nocurbs@omvic.ca

 

You can also contact OMVIC’s dealer support team at dealers@omvic.ca or 1‐800‐943‐6002

ext. 4 if you have any questions.

 

Canada Day

Canada Day

Dealers are legally required to be closed on Canada Day, Saturday, July 1st. If that is normally a day your staff work, then that’s a paid holiday for them, if not, you would normally choose Friday or Monday as the paid day off for staff who do not work on a Saturday.

Dealers located in an area designated by their local municipality as a Tourist Area may be open on Canada Day if they wish and provide employees with another day off instead.

The UCDA search facility will be closed on Saturday, July 1st and on Monday, July 3, 2023. It will be open as usual from 9:00 a.m. to 5:00 p.m. on Tuesday, July 4th.

Members will still be able to access UCDA online services on Canada Day and Monday at www.ucdasearches.com

 

 

For Dealers Doing Business in Quebec

For Dealers Doing Business in Quebec

The Ontario Ministry of Transportation (MTO) has advised us, just today, that the Société de l’assurance automobile du Québec (SAAQ) is modernizing their driver and vehicle systems.

During Quebec’s system updates from today Monday, January 30 to Thursday, February 16, 2023 the link between their registration system and MTO’s will be unavailable.

As a result, the MTO are pausing vehicle registrations and driver’s licence exchanges from Quebec during that time. Customers are being advised to return to Service Ontario centres to complete transactions when the system is back online on February 17.

Residents of Quebec may drive vehicles registered in their home jurisdiction on Ontario roads for a period of up to six months. People who have moved to Ontario from Quebec have a period of 30 days to register vehicles in Ontario. Quebec customers can contact the Société de l’assurance automobile du Québec at 1-800-361-7620 for assistance.

The problem, of course, for members who have bought vehicles in Quebec is that they will not only be unable to register them to their name in Ontario until Feb. 17, but you will be unable to get those vehicles on the road for your customer in that time period. Temporary permits and the like will not solve that difficulty.

The MTO have no work-around for dealers apparently, the best recommendation MTO has for dealers is to book appointments to transfer vehicles for February 17th, and that can be done online at https://www.ontario.ca/page/book-serviceontario-appointment

 



MINISTRY PLANS CHANGES TO OMVIC BOARD

MINISTRY PLANS CHANGES TO OMVIC BOARD

You may have received an email from OMVIC (HERE) on November 28, 2022 mentioning OMVIC Board changes planned by the Ministry. You may have found it a bit confusing, which is mostly due to what was not said in that email.

Here is the rest of the story.

As matters presently stand OMVIC is overseen by a Board of 12 Directors. 9 are elected motor vehicle dealers and 3 are consumer representatives appointed by the Ministry. The Ministry intends to reduce the number of dealers to a minority by way of a “Minister’s Order”.

The Ministry’s plan would effectively end dealer self-management.

A Minister’s Order means dealers will have no say, as they normally would have to vote on such changes.

We do not support the Ministry’s plan and are actively meeting with Ministry officials, along with other stakeholders who oppose it.

It is early days and we have asked for consultation. We expect an answer on that in the early New Year.

We will keep you informed.

DISTRACTION THEFTS ON THE RISE

DISTRACTION THEFTS ON THE RISE

Times are tough.

The price of gas rises, so does gas theft.

The price of new and used cars is on the rise, so vehicle theft is rising as well.

A specific kind of distraction theft is on the rise, and it’s affecting dealers.

Two people, could be men or women, will drive on to a dealer’s lot in a nice car, an Escalade, BMW or a Jag. The plates are usually stolen and, as things turn out, the car probably is too.

They ask about a nice car, and either they are handed the keys, or in some cases they just grab them, in either case, most dealers report being distracted or even physically assaulted.

So far, the calls are coming from the GTA and Southwestern Ontario.

Be alert, especially be aware of where those keys are and consider going with the customer on test drives.

 

REOPENING ONTARIO – ROAD MAP EXIT STEP

REOPENING ONTARIO – ROAD MAP EXIT STEP

The following public health and workplace safety measures of interest to motor vehicle dealers will come into effect at 12:01 a.m. on March 1, 2022:

  • No capacity limits in all indoor public settings
  • No limitations on test drives (aside from mask/face covering and screening requirements)
  • Other protective measures, such as mask/face covering requirements and active/passive screening of patrons, will continue to be in place with a specific timeline to lift this measure to be communicated at a later date
  • Public health units can deploy local and regional responses based on local health indicators

https://covid-19.ontario.ca/public-health-measures#returning-to-our-plan-to-safely-reopen-ontario

See previous Dealer Alerts at  www.ucda.org/dealer-alerts/