Dealer education has always been of paramount importance to the association. It's seen as one of the most valuable means
of creating a fair and honest marketplace for both dealers and consumers.
UCDA members are kept up-to-date on their rights and responsibilities through
meetings, e-bulletins, newsletters and classes.
We’ve been offering in-class teaching of OMVIC’s
Certification Course for new registrants since February of 2014. This 1-day
course is offered to both new and currently registered dealers and
salespeople. Attendees take the required test immediately following the
classroom session. The test is administered by Georgian College, which generally
provides the marks to the individuals who take the test, within 48 hours. This allows those who are applying to OMVIC for a
licence to start the registration process right away. The twice monthly classes
generally sell-out very quickly. If you’re interested, contact Valerie MacLean
at the UCDA for dates and more information.
Through Wye Management, the UCDA also offers a 1-day Basic Sales Training Course for new sales people. What started as an add-on, extra day to OMVIC
course students has grown to include many existing UCDA members and their
staff. This sales course is taught in
plain language and guides new sales people in how to approach customers, meet
their needs and ultimately, close the sale. This class is offered once per month and also
If a dealer requests it, our Director of Member Services will also gladly visit
local dealerships and spend a couple of hours going through dealership
processes with both management and staff.
These dealer “audits” are a complimentary member service and have proven
invaluable to dealers in terms of adhering to OMVIC’s guidelines, filling out
paperwork correctly and avoiding costly fines!
Understanding that dealers and salespeople are very busy, the UCDA will continue
to look for ways to deliver industry education to our members. Watch for future
are the three pillars on which the association has been built.