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  UCDA
The Used Car Dealers Association of Ontario

416-231-2600 or 1-800-268-2598 or fax 416-232-0775

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Used Car Dealers Association of Ontario   
Education    

 

Dealer education has always been of paramount importance to the association. It's seen as one of the most valuable means of creating a fair and honest marketplace for both dealers and consumers. 

UCDA members are kept up-to-date on their rights and responsibilities through meetings, e-bulletins, newsletters and classes. 

We’ve been offering in-class teaching of OMVIC’s Certification Course for new registrants since February of 2014. This 1-day course is offered to both new and currently registered dealers and salespeople. Attendees take the required test immediately following the classroom session. The test is administered by Georgian College, which generally provides the marks to the individuals who take the test, within 48 hours. This allows those who are applying to OMVIC for a licence to start the registration process right away. The twice monthly classes generally sell-out very quickly. If you’re interested, contact Valerie MacLean at the UCDA for dates and more information.

Through Wye Management, the UCDA also offers a 1-day Basic Sales Training Course for new sales people. What started as an add-on, extra day to OMVIC course students has grown to include many existing UCDA members and their staff. This sales course is taught in plain language and guides new sales people in how to approach customers, meet their needs and ultimately, close the sale. This class is offered once per month and also sells-out quickly.

If a dealer requests it, our Director of Member Services will also gladly visit local dealerships and spend a couple of hours going through dealership processes with both management and staff. These dealer “audits” are a complimentary member service and have proven invaluable to dealers in terms of adhering to OMVIC’s guidelines, filling out paperwork correctly and avoiding costly fines!

Understanding that dealers and salespeople are very busy, the UCDA will continue to look for ways to deliver industry education to our members. Watch for future announcements.

 

 

 


Accessibility Plan.pdf UCDA Mission
to enhance the image of the used vehicle industry
Privacy Policy.pdf
Representation Education Mediation
are the three pillars on which the association has been built.