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  UCDA
The Used Car Dealers Association of Ontario

416-231-2600 or 1-800-268-2598 or fax 416-232-0775

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Used Car Dealers Association of Ontario   

YOU CAN COPY THESE DOCUMENTS AND PASTE THEM INTO A WORD PROCESSING DOCUMENT TO ADD YOUR COMPANY DETAILS

Sample Workplace Violence Policy

________________(insert name of dealer) is committed to the prevention of workplace violence and is responsible for employee health and safety. We will take whatever steps are reasonably necessary to protect our employees from workplace violence from all sources. Workplace violence includes unwanted physical contact and both written (including email) and verbal threats of violence.

Violent behaviour in the workplace is unacceptable from anyone. This policy applies to everyone on the premises of ___________________, (insert name of dealer) including visitors. Everyone is expected to uphold this policy and to work together to prevent workplace violence.

The workplace violence programme includes measures and procedures to protect employees from workplace violence, a means of summoning immediate assistance and a process for employees to report incidents, or raise concerns. _________________, (insert name of dealer) will ensure this policy and the supporting programme are implemented and maintained and that all employees and managers have the appropriate information and instruction to protect them from violence in the workplace.

Managers will adhere to this policy and the supporting programme. Managers are responsible for ensuring that measures and procedures are followed by employees and that employees have the information they need to protect themselves.

Every employee must work in compliance with this policy and the supporting programme. All employees are encouraged to raise any concerns about workplace violence and to report any violent incidents or threats. Incidents of violence should be reported to _____________________ (Indicate who incidents of violence should be reported to. This could be more than one person.)

Employees will not suffer negative consequences for reporting an incident of violence.

Management pledges to investigate and deal with all incidents and complaints of workplace violence in a fair and timely manner, respecting the privacy of all concerned as much as possible.

Signed: ________________________ President/Owner ________________




Sample Workplace Violence Programme

Measures and procedures to control the risks of workplace violence may include:

  • safe work procedures;
  • personal protective equipment;
  • design or physical layout of the workplace such as doors with clear windows, adequate lighting, location and structure of counters, barriers, etc.;
  • designated safe locations for emergency situations;
  • procedures for informing or advising employees of potentially violent situations or people;
  • employee training on the workplace violence policy and programme and dealing with aggressive or violent clients.

Measures and procedures for summoning immediate assistance may include:

  • equipment to summon assistance such as fixed or personal alarms, locator or tracking systems, phones, cell phones, etc.;
  • emergency telephone numbers and/or e-mail addresses;
  • emergency procedures.

Measures and procedures for employees to report incidents of workplace violence to the employer or manager may include information about:

  • how, when and to whom an employee should report incidents or threats;
  • forms or other reporting mechanisms;
  • roles and responsibilities of employers, managers, employees, Joint Health and Safety Committees, health and safety representatives and others in the incident reporting process;
  • when the incident requires external reporting (i.e. to the police, Workplace Safety Insurance Board, Ministry of Labour, etc.).

Measures and procedures for how the employer will investigate and deal with incidents or complaints of workplace violence may include information about:

  • how and when investigations will be conducted;
  • what will be included in the investigation;
  • roles and responsibilities of employers, managers, employees, Joint Health and Safety Committees, health and safety representatives and others;
  • follow-up to the investigation (description of actions and timeframe);
  • record keeping requirements.



Sample Harassment Policy

_______________(insert name of dealer) is committed to providing a work environment in which all individuals are treated with respect and dignity.

Workplace harassment will not be tolerated from any person in the workplace. Everyone in the workplace must be dedicated to preventing workplace harassment. Managers and employees are expected to uphold this policy, and will be held accountable by the employer.

Workplace harassment means engaging in a course of vexatious comment or conduct against an employee in a workplace -- a comment or conduct that is known or ought reasonably to be known to be unwelcome.

Harassment may also relate to a form of discrimination as set out in the Ontario Human Rights Code, but it does not have to.

This policy is not intended to limit or constrain the reasonable exercise of management functions in the workplace

Employees are encouraged to report any incidents of workplace harassment. Incidents should be reported to _____________________ (Indicate who incidents of harassment should be reported to. This could include be than one person.) Employees will not suffer negative consequences for reporting an incident of harassment.

Management will investigate and deal with all concerns, complaints, or incidents of workplace harassment in a fair and timely manner while respecting employees’ privacy as much as possible.

Nothing in this policy prevents or discourages an employee from filing an application with the Human Rights Tribunal on a matter related to Ontario’s Human Rights Code within one year of the last alleged incident. Employees retain the right to exercise any other legal avenues that may be available.

Signed: ________________________ President/Owner Date:_______________




Sample Harassment Programme

The workplace violence policy should be consulted whenever there are concerns about violence in the workplace.

Measures and procedures for employees to report incidents of workplace harassment to the employer or manager may include information about:

  • how, when and to whom an employee should report incidents;
  • forms or other reporting mechanisms;
  • roles and responsibilities of employers, managers, employees and others in the incident reporting process.

Measures and procedures for how the employer will investigate and deal with incidents and complaints of workplace harassment may include information about:

  • how and when investigations will be conducted;
  • what will be included in the investigation;
  • roles and responsibilities of employers, supervisors, employees and others;
  • follow-up to the investigation (description of actions and timeframe);
  • record keeping requirements.


Accessibility Plan.pdf UCDA Mission
to enhance the image of the used vehicle industry
Privacy Policy.pdf
Representation Education Mediation
are the three pillars on which the association has been built.